Privacy Policy

This Privacy Policy describes how Geitepor (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from geitepor.com (the “Site”). We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

a. Device Information

When you visit the Site, we automatically collect information such as your web browser, IP address, time zone, cookies installed on your device, pages or products you view, referring websites or search terms, and how you interact with the Site.

  • Cookies – small data files stored on your device.
  • Log files – record actions on the Site (IP address, browser type, ISP, date/time stamps).
  • Web beacons/tags/pixels – track browsing behavior and ad performance.

b. Order Information

When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment information (including credit/debit card numbers), email address, and phone number.

c. Customer Support Information

If you contact us via email, live chat, or social media, we may collect your contact details, communication records, and any attachments you provide.

2. How We Use Your Information

  • Process and fulfill orders (payment processing, shipping, confirmations).
  • Communicate with you about orders, products, or services.
  • Detect and prevent fraud or security threats.
  • Improve our Site performance and user experience.
  • Personalize marketing communications and show relevant advertisements.
  • Comply with legal obligations.

3. Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Shopify (our ecommerce platform) – Shopify Privacy Policy
  • Payment processors – e.g., PayPal, Stripe, Shopify Payments
  • Shipping carriers – e.g., DHL, UPS, FedEx, local postal services
  • Marketing & analytics providers – e.g., Google Analytics/Ads, Facebook Pixel, TikTok Ads, Klaviyo

We may also disclose information to comply with laws or legal requests, or to protect our rights, safety, or property. We do not sell your personal data.

4. International Data Transfers

Your information may be stored and processed in countries outside your country of residence, including but not limited to Canada, the United States, the European Union, China, Hong Kong, and Singapore, where our servers, fulfillment centers, or customer service teams are located. We use lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) to protect your information when transferred internationally.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, analyze traffic, and deliver targeted advertising. You can manage or disable cookies in your browser settings; however, some features may not function properly if cookies are disabled. Learn more at allaboutcookies.org.

6. Your Rights

a. GDPR (EU/UK Residents)

You have the right to access, correct, update, or delete your personal data; restrict or object to processing; request data portability; and withdraw consent at any time.

b. CCPA (California Residents)

You have the right to know what personal data we collect, use, and disclose; request deletion; opt out of the sale of personal data (we do not sell data); and non-discrimination for exercising your rights.

To exercise your rights, email us at support@geitepor.com. We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer period is required by law. Order Information may be kept for tax and accounting purposes for up to 7 years.

8. Data Security

We implement safeguards such as SSL/TLS encryption, secure payment processing, and access controls. However, no method of transmission or storage is 100% secure.

9. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe a minor has provided personal data, please contact us to request deletion.

10. Targeted Advertising & Marketing

We use your information to provide targeted advertisements or marketing communications we believe may be of interest to you (e.g., Google Ads/Analytics/Remarketing, Facebook Pixel/Ads, TikTok Ads, Klaviyo). These platforms may collect data via cookies, pixels, and similar technologies.

You can opt out of targeted advertising via:

11. Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a new “Effective Date.”

12. Contact Us

Email: support@geitepor.com
Address: 33 Wang Yip Street West, Yuen Long, N.T., Shop No.12, G/F., Yuen Long Trading Centre, , Yuen Long, NT, HK